At Peoniara, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, purchase products, or interact with our services.
By using our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full Name
- Mobile Number
- Email Address
- Billing Address
- Shipping Address
- Payment Information
- Order History
Non-Personal Information
We may automatically collect:
- IP Address
- Browser Type
- Device Information
- Website Usage Data
- Cookies and Tracking Information
2. How We Use Your Information
Peoniara may use collected information to:
- Process and deliver orders
- Provide customer support
- Improve website functionality
- Send order updates and notifications
- Respond to customer inquiries
- Prevent fraud and unauthorized activities
- Improve product offerings and customer experience
- Send promotional offers (only where permitted)
3. Payment Security
Peoniara does not store sensitive payment card details directly on our systems. Payments are processed through secure payment gateways and trusted financial service providers.
4. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information with:
- Delivery and logistics partners
- Payment processing providers
- Technology and website service providers
- Government or legal authorities where required by Bangladesh law
All third parties are required to maintain confidentiality and protect your information.
5. Cookies and Tracking Technologies
Our website may use cookies to:
- Improve website performance
- Remember customer preferences
- Analyze website traffic
- Enhance shopping experience
You may disable cookies through your browser settings; however, some website features may not function properly.
6. Data Protection and Security
Peoniara takes reasonable technical and organizational measures to protect your personal information from:
- Unauthorized access
- Loss or theft
- Misuse
- Disclosure
- Alteration or destruction
While we strive to protect your information, no online system can guarantee complete security.
7. Data Retention
We retain customer information only as long as necessary to:
- Fulfill orders
- Meet legal obligations
- Resolve disputes
- Maintain business records
8. Your Rights
Customers may request to:
- Access personal information
- Correct inaccurate information
- Request deletion of personal information (subject to legal obligations)
- Opt out of promotional communications
Requests can be submitted using the contact details below.
9. Third-Party Links
Our website may contain links to third-party websites. Peoniara is not responsible for the privacy practices or content of external websites.
10. Children’s Privacy
Peoniara does not knowingly collect personal information from individuals under 18 years of age without appropriate consent.
11. Changes to This Privacy Policy
Peoniara reserves the right to update this Privacy Policy at any time. Changes will become effective immediately upon publication on our website.
12. Contact Information
For questions regarding this Privacy Policy, please contact:
Peoniara
Phone: +8801310047666
WhatsApp: Chat with Peoniara
Address: Bangladesh